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Orders will be shipped typically within 2 business days via USPS. Items might arrive in recycled/used packaging/box to reduce waste. Estimated delivery time is 3-5 business days from the date of shipment. You will receive tracking information via email once your order has shipped.
Each item is one-of-a-kind, so I do not accept returns, exchanges, or refunds. However, if there is an issue with your order, please contact me to discuss it. I am not responsible for items lost, stolen, or damaged in transit. Please contact USPS to file a claim. Be sure to photograph the box and contents upon arrival if damaged.
If a refund is approved (at my discretion), the following conditions apply:
Each Kate Crystal Design starts with an already made item. I do not claim ownership of the original base item. I transform each item by hand with rhinestones, paint, and custom craft pieces, creating one-of-a-kind decor.
All rhinestones and craft pieces are individually hand-applied using strong adhesive. Despite best efforts, some stones may loosen over time, especially if exposed to heat, moisture, or friction. A "Thank You Bag” is included with extra rhinestones and glue for minor repairs should any rhinestones detach over time.
Materials may include resin, glue, paint, or other craft components. Use caution if you have known allergies or sensitivities to these substances.
Because each item is handmade, there may be slight variations in color, placement, or finish. These are not flaws but unique characteristics of handcrafted work. Colors may vary slightly depending on your device or screen settings. All photos aim to represent items as accurately as possible.
Products may include small parts, sharp edges, or be heavy. Not intended for children or pets. Keep items out of reach and handle them with care.
By purchasing, you acknowledge and accept full responsibility for the safe handling, storage, and display of the item.
Kate Crystal Designs and its owner Katie V, are not liable for any injury, damage, or loss resulting from the use or misuse of these products.
These pieces are intended for indoor decorative use only. Keep them away from sunlight, heat, moisture, and rough handling. Do not use them as functional items or toys.
The items should be dusted regularly to maintain shine. To clean the rhinestones in case they get dirty, fill a bowl with lukewarm water and a few drops of mild dish soap. Softly wipe the crystals with a damp soft cloth, rinse with clean cool water, and dry with a soft, dry lint-free cloth. Avoid hot water and harsh chemicals, and be gentle to prevent damage.
All original artwork, custom designs, product descriptions, and website content under the Kate Crystal Designs brand are protected under U.S. and international copyright laws.
The copyright for any enhanced or customized elements added to the pre-manufactured items belongs solely to Kate Crystal Designs. Unauthorized reproduction, duplication, or distribution of any content for commercial use is strictly prohibited without prior written permission.
Even if the original item has been sold, Kate Crystal Designs retains all copyrights to its artistic modifications and designs. You may not use, copy, or distribute any of the materials or images from this shop or any website for commercial purposes.